Information A-Z

Information A-Z

Duration of stay

4-6 hours

Baby changing tables

are to be found in our toilets at Penguins, at "Kranichsee", in Restaurant Rosencafé and opposite Paradise hall.

First aid

Please ask our employees.

Bicycles, scooters, etc.

We regret that these may not be brought into park.

Photos and filming

are only allowed for private use. Commercial use must be approved.

Baggage room

is not possible.

Dogs

We regret that dogs are not allowed into park. Dog kennels (2x3 meters, incl. fresh water and lying surface) are available free of charge.

Missing children and persons

Please approach any of our employees immediately.

Your own food and drinks

is permitted. However, we have no picnic areas.

Walkway

about 4 kilometers complete accessible.

Rentals

wheelchairs, walkers (free of charge),

children's buggies (5 € rent),

dependent on availability and prior reservation.

Options of payment

At entrance cashpoint, in restaurants and in souvenirshop you can pay cash, by cash card or credit card (VISA or Mastercard)

320 benches

are to be found distributed throughout the park for rest and relaxation.